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The owner of a Chinese takeaway has become an internet icon for her fiery responses to disgruntled customers. Alice Cheung, the boss of Oriental Express restaurant in Pudsey, West Yorkshire has garnered 149 reviews on Just Eat – and she’s made a point of personally replying to every negative one. While most customers award the eatery five or six stars, Cheung refuses to pander to the complaints of some of the “sillier” reviews, she told Leeds Live. So when one woman complained that the food was “terrible”, she was having none of it. Sign up to our new free Indy100 weekly newsletter “You ordered a Vegetarian Munch Box and then called the shop to complain there was no MEAT in it,” Cheung wrote back. “We sent what you ordered and there was nothing wrong with it. The bad review is to cover your error,” she continued, before ending the response: “Please do not call again.” Another reviewer moaned that her meal was “not good, soggy and old” and that she “threw most of it away,” before condemning it for being much more expensive than her regular takeaway. Cheung, or rather Oriental Express, replied: “I suggest you stay with the other takeaway and take your false review with you.” Responding to a one-star reviewer, whose full comment has been deleted, Cheung wrote: “What sort of idiot orders ‘Salt & Pepper Chicken’ and then complains it has salt in it, our delivery record shows it was NOT late and it was NOT cold. “A fake review and derogatory too. Take your foul mouth and business somewhere else.” Another critic – who offered the restaurant a similarly measly two stars out of six – said her meal had been “totally ruined” by “small pieces of battered dry chicken mixed in with battered prawns.” The furious response read: “Will you please open your eyes and read the descriptions, you ordered the ‘Special sweet and sour’ which contains king prawns. You got what you ordered so how is this our fault? “The food was fresh and perfectly cooked. We are good but mind reading the stupid is not one of our skills.” Another two-star reviewer failed to write a justification for his low score. So Cheung replied sardonically: “Thank you Kyle, whay? Too much food, too hot, too tasty, delivered too quickly?” Speaking to Leeds Live, Cheung defended her tough tactics: “If you’re writing a review just be honest about the situation,” she said. "If we messed up, we’ll reply seriously. If not, expect some banter.” Have your say in our news democracy. Click the upvote icon at the top of the page to help raise this article through the indy100 rankings.

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Eating a snack late at night carries significantly more negative health implications compared to snacking during the day, a new study has found. According to researchers at King’s College London, people who eat most of their snacks in the evening after 9pm saw larger spikes in their blood sugar compared to those snacked earlier in the day. The group who snacked later also had higher concentrations of fat in their blood compared to those who snacked earlier. The researchers studied data from 1,000 people who took part in the Zoe Predict study. The participants kept a food diary and wore blood sugar monitors in order to keep track of the impact of snacking. On average, they ate two snacks a day, with one in three “late evening snackers” eating most of their snacks after 9pm instead of between meals. High blood sugar and fat can lead to diabetes and heart disease, studies have found. People with diabetes are also more likely to have other conditions that raise the risk of heart disease, such as high blood pressure. The Zoe Predict project is a group of in-depth nutritional research studies that aim to reveal how and why people respond differently to the same foods. Kate Bermingham, a postdoctoral fellow at King’s College London and lead author of the study, said: “Surprisingly little has been published on snacking, despite the fact that it accounts for 20 to 25 per cent of energy intake. “Predict followed a large number of people and captured detailed information on their snacking behaviours, allowing this in-depth exploration of snacking on health.” Researchers analysed the relationship between the number of snacks participants ate, the quality of the snacks and the timing with blood fats and insulin levels. Snacking on higher quality foods, which are described as foods that contain significant amounts of nutrients relative to the calories contained, was associated with better bodily responses. The study concluded that the most important factor in determining the body’s response is the quality of snacks, not how often or how much they are consumed. Foods like fruit or vegetables resulted in a better blood fat and insulin response compared to processed foods, such as biscuits and cake. Bermingham added: “Our study showed that the quality of snacking is more important than the quantity or frequency of snacking, thus choosing high quality snacks over the highly processed snacks is likely beneficial. “Timing is also important, with late night snacking being unfavourable for health. This may mean that, universally, snacking late in the evening and interrupting the overnight fasting window is detrimental to health.” The study was presented at a meeting of the American Society for Nutrition. Read More My Taylor Swift exercise class has led me down a luxury fitness rabbit hole Husband fired from family business after wife roleplayed with reborn dolls MrBeast YouTuber Kris Tyson comes out as transgender: ‘I’m excited to authentically be myself’ Scientists share the 8 habits that impact your lifespan the most Cara Delevingne says her journey to sobriety has been worth ‘every second/ Bisexual people ‘experience worse health than other adults’

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