Chick-fil-A wants to send your drive-thru chicken on a conveyor belt and down a chute
Chick-fil-A is testing out two new restaurant concepts — a four-lane drive thru with a kitchen above and a walk-up store for digital orders — as it becomes the latest chain to try to get customers to skip the dining room.
2023-07-28 05:50
Why cities want to ban new drive-thrus
America is a land of drive-thrus.
2023-06-24 21:47
AI drive-thrus may be good for business. But not for the rest of us
Over the past few years, restaurants have been investing in artificial intelligence tech for drive-thrus. They say it will spped up the drive-thru and boost sales. But customers — and workers — may not be thrilled with the technology.
2023-06-17 17:17